# Tickets open at the equipment, so technicians arrive with the right part.

Spatial Summit Group

https://spatialsummitgroup.com/use/field-service-trades

Updated 2026-11-01. Access: invite-only.

Estimators quote from the last walk of the job site. When a warranty call comes in, the technician opens the install at the unit.

![A warehouse appears as glowing points, then resolves into a photoreal 3D aisle beside the video it was made from](https://spatialsummitgroup.com/landing/media/film-holobuild.webp)

A warehouse record, built from its video.

- Quotes miss access problems found on arrival.
- Wrong parts and diagnoses cause return trips.
- Install photos do not show the connection a warranty call needs.

### Check the way in before you quote

Play back the walk and check the route to the unit before you price the job.

### Open the install

See the hookup the day the unit or panel went in, kept as electrical panel documentation for the warranty call.

### Put the callback on the equipment

The ticket opens at the unit, with the video from that moment and the next step.

## Roll-up door: 3.35 × 3.2 m.

![A roll-up door measured on the record, its clear opening drawn out into the yard, then the door opens onto the warehouse inside](https://spatialsummitgroup.com/landing/media/film-clearance.webp)

Roll-up door: 3.35 × 3.2 m · clearance view Planned.

11 ft by 10 ft 6 in. Check the unit and the lift against the opening before the job.

**Planned:** The clearance outline drawn out from the door.

## Questions, answered.

### Can a homeowner send us a walk by QR code?

Planned. Requests by link, QR code or email are coming; for now your team uploads the walk.

### What does the technician open before the job?

The last visit to the unit, played back from where it was filmed, with every ticket pinned to it.

### Can I take measurements?

Yes. Every measurement shows its scale, so you can size an access route or an equipment run before the job.

### Can the office and the technician see the same job?

Yes. Everyone your account invites opens the same site, visits and tickets.

## Sources and access

[Methodology and dated measurements](https://spatialsummitgroup.com/methodology)

[Machine-readable capabilities](https://spatialsummitgroup.com/capabilities.json)

[Request access](https://spatialsummitgroup.com/#access).