# Hand off every client site at the exact device.

Spatial Summit Group

https://spatialsummitgroup.com/use/service-providers

Updated 2026-11-01. Access: invite-only.

Every install, ticket and dated visit stays with the client site. The next technician opens the job at the device.

![The original drone video replayed from where it was filmed, inside the 3D record, then wiped to the record from the same camera](https://spatialsummitgroup.com/landing/media/film-rewind.webp)

Drone video played back in the 3D history.

- Technicians arrive without the part the job needs.
- Site knowledge sits with the original installer.
- Photos do not show the equipment around the job.

### Scope from the last visit

Open the last visit and scope the job from the equipment as it stands.

### Replay the install

Go back to the video around any device and see where the camera stood the day it went in.

### Hand off at the exact rack

The ticket opens at the device with the video from that moment and your job number: MSP site documentation the next technician can use.

## Questions, answered.

### Can a new technician pick up a client site?

Yes. The site opens with its dated visits, the install video and each open ticket at its device.

### Does it sync with our PSA?

Direct sync is Planned. Today the TRACE ticket carries your PSA job number.

### Who can see a client’s site?

Only people your account invites. Each site keeps its dated visits and the original video.

### Can we scope a job before the survey?

Yes. The scope starts from the last visit; any area the walk missed shows as a gap.

## Sources and access

[Methodology and dated measurements](https://spatialsummitgroup.com/methodology)

[Machine-readable capabilities](https://spatialsummitgroup.com/capabilities.json)

[Request access](https://spatialsummitgroup.com/#access).